Support & Help Center

Self-serve answers, educational explainers, then a human (or ABC-AI) the moment you need one. Every request is tracked and audited.

Help Center

What is an autonomous AI internet solution?

Software that monitors an environment, makes independent decisions, and executes complex online workflows without human intervention. redot1 designs, deploys, and maintains these for your business.

Do these run without any human involvement?

Day-to-day operation is autonomous. You set guardrails — approval gates, spend caps, thresholds — and ABC-AI runs the loop, escalating only genuine judgment calls to you.

How do you deliver a solution?

We scope your environment, deploy the engine with your integrations, and hand you a monitored, documented system plus a maintenance plan. Start with a scoping call.

How does payment work?

There is no automatic charge. You request a solution or quote; our team reviews and approves orders during business hours (8am-8pm New York), then issues an invoice or payment link. Owner-stored PayPal/Stripe keys are used only after approval.

What are packages (Pilot / Managed / Scale)?

Pilot = a 30-day scoped proof. Managed = full 24/7 deployment with maintenance. Scale = multi-site/custom-SLA co-managed ops. Choose per solution or ask for a recommendation.

What are bundles?

Curated multi-solution packages (e.g. Autonomous Growth Stack) delivered and maintained together, usually at a lower combined cost than individual solutions.

Is my data safe?

Customer data is processed only under a signed engagement. Standard access controls and audit logging apply; our security solutions follow the same posture we sell.

How do I get support?

Open a ticket from the support center or your portal, or email support@abc-io.com. Every request is tracked, triaged, and escalated to a human 8am-8pm New York time.

What if something needs a human?

Anything outside your guardrails, or a genuine judgment call, is routed to the escalation queue and handled by our team during business hours.

Open a ticket

Or email support@abc-io.com · account holders: customer portal