Account Types — Global Coverage

redot1 v2 supports every account class: residential, commercial, public-sector, organizational, machine-to-machine, and family. Each account type carries its own billing model, compliance posture, and role structure. Signup is passwordless (email-OTP); ABC-AI routes you to the right tier.

Residential & Personal

AccountBillingComplianceRoles
Personal / Consumer
Standard home internet for individual households and remote workers.
Flat monthlyFamily-safe defaultowner, member
SOHO (Small Office / Home Office)
Hybrid accounts for home-based businesses needing slight priority support.
Flat monthly + priority support add-onBusiness-use acceptable useowner, admin, member

Commercial Business

AccountBillingComplianceRoles
SMB (Small & Medium Business)
Off-the-shelf business internet with static IPs for local storefronts and offices.
Tiered monthlyBusiness acceptable useowner, admin, staff
Enterprise Corporate
High-revenue accounts for multi-site corporations requiring dedicated fiber and custom networks.
Custom contractCustom SLA + security reviewowner, admin, netops, staff
Wholesale / Carrier
Telecom partners who buy bandwidth in bulk to resell to their own customers.
Bulk/meteredCarrier agreement + anti-abusepartner_admin, partner_billing

Public Sector & Institutional

AccountBillingComplianceRoles
Government
Local, state, or federal agencies requiring strict cybersecurity compliance and public bidding.
Public contract / POFedRAMP-style + public-bid processagency_admin, agency_approver
Educational (EdTech)
K-12 schools and universities needing campus-wide Wi-Fi, content filtering, and student privacy protections.
Per-seat / district contractStudent privacy (FERPA-style) + content filteringdistrict_admin, teacher, student
Healthcare
Hospitals and clinics requiring ultra-reliable uptime and medical privacy (HIPAA) compliance.
Tiered + uptime SLAHIPAA-aligned, BA termsfacility_admin, clinical_staff

Organizational & Non-Profit

AccountBillingComplianceRoles
NGO / Non-Profit
Charities and community centers requiring tax-exempt billing and budget-friendly tiers.
Tax-exempt / discountedNon-profit acceptable useorg_admin, volunteer
Association / HOA
Bulk accounts where an entire community or building is billed under one master contract.
Master contract / bulkBulk-account governancemaster_admin, resident

Service & Machine-to-Machine

AccountBillingComplianceRoles
IoT / M2M
Cellular or low-bandwidth connections for smart meters, vending machines, and fleet tracking.
Per-device meteredDevice identity + isolationdevice_operator, fleet_admin
Internal / Operational
Non-revenue accounts for internal testing, employees, and office network.
Non-revenue (internal)Internal-only isolationinternal_admin, employee

Family

AccountBillingComplianceRoles
Family Account
Creativity interfacing, games, multi-modal uses, account protection and alert solutions, and family-safe controls.
Flat monthly (per family)Family-safe + zero-tolerance + guardian consentguardian, member, dependent

Start with the Onboarding Wizard to create your account and get routed to the correct tier.